As mentioned in my last post, my
Overview video is not for people who are already using
OpenOffice/LibreOffice, or want to download it. The overview video is
not there to deal with specific questions.
It is aimed squarely at people who
wanted to be sold on OpenOffice/LibreOffice.
There are so many different ways to
give an overview. I have seen lots of very different overviews for
different things online. However, when people ask for an overview, or
search your website, or even when they put “[Product] Overview”
or “[Product] Overview tutorial” into google, what they often
want to know is:
“Can you sell me on [Product]?”
An overview tutorial video is part of
your virtual shop front. It is seen by multiple people; all asking
the same question, but expecting slightly different answers.
You can't help every one of those
people all in one video. You're best bet is to construct that video
so that it appeals to as many people as possible. It can't be too
long, it can't be too complex, nor should it cover things which are
too simple(such as “how do I save a document?”). It needs to be
'just right', to draw in the largest audience, while turning away no
one.
There will always be those who can't be
helped by the usual answers, and who find this 'virtual shop front'
never gives them enough information for a decision. For them, this
video needs to show you are welcoming, knowledgable and helpful. From
there they should feel comfortable to ask you their more specific
questions.
If you have any comments or suggestions please get in touch through the comments here or on my youtubechannel. I'm always open to different view points and constructive criticism. And if you want a professionally made tutorial, e-mail me here.
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